Maklumat Kursus
Nama Kursus : Enhancing Delivery Service: Effective Telephone
Kod Kursus : KNA0027
Tarikh Kursus : 27/08/2019 - 28/08/2019
Kumpulan Sasaran : Gred 17-26
Tempat Kursus : INTAN Putrajaya 62510 W.P Putrajaya, Malaysia
Yuran: RM30

Objektif : i) Improve telephone skills.
ii) Identify effective techniques for using the telephone.
iii) Develop better customer relations.
iv) Handle customer problems and complaints effectively.

Pengurus Kursus : Keshavan Kumar A/l Sukumar
Pegawai untuk Dihubungi : Keshavan Kumar A/l Sukumar, Maizura Bt Abdullah  
E-mel Dihubungi : keshavan@intanbk.intan.my, maizura@intanbk.intan.my
Telefon Dihubungi : 03-79661555, 03-20847386, 03-8885 3231